(USA-IL-Chicago) Registration Manager
Business Title: Registration Manager Requisition #: USAMI-7306 Position Type: Full Time - Regular . Work Countries: United States Work Cities: Chicago IL-US . Job Description: Are you looking for a new and exciting opportunity with a company that works hard, but knows how to have fun, too? You’ll find that we have a distinctly different company culture. BCD M&I is one of the leading global providers of meetings, group incentive travel and creative services for some of the world’s most prominent corporations. Our unique difference is that we bring together resources at a local level, centralize processes on a regional level and leverage our distinctive global presence to deliver the value and results our clients set out to achieve. We are an independently managed operating company of BCD Group and a sister organization of BCD Travel, the world's third-largest travel management company. We are proud of that. We are also one of the best places to work because of our fundamental commitment to our employees. To find out more about our company, visit us atwww.bcdmi.com. The Registration Manager is responsible for all aspects of attendee management, communication and attendee database reporting. This position is responsible for supporting the operations team in planning successful meeting, incentive and event programs by managing the registration process while maintaining a high level of customer service to the client and meeting attendees. Essential Job Functions: * Must be able to come to work promptly and regularly * Must be able to take direction and work well with others * Must be able to work under the stress of and meet deadlines * Must be able to concentrate and perform accurately while meeting applicable productivity measures * Must be able to change productively and to handle other tasks as assigned Job Specific Essential Duties and Responsibilities: * Work directly with client prior to website development to assess program reporting needs and client’s desired reporting schedule once registration opens. Consult with client to ensure that reporting plan achieves client objectives in the most efficient manner. Recap reporting plan to client and to program manager. * Build and maintain registration websites for each assigned event. Oversee all aspects of the website design, keeping close eye on details and client led changes to the site. Included in thisprocess are also invitation and confirmation design and management. * Understand Client Brand and how to ensure LOB’s are in compliance. * Work to incorporate CSR (Corporate Social Responsibility) initiatives of client into meetings/events when possible. * Ability to identify resources in a complex organization to effectively get results. * Develop and maintain relationships with all meeting contacts to ensure repeat and new business. * Setup initial registration call with client to discuss the registration process including costs, air process, registration software capabilities, print products, reporting and other registration steps. * Oversee and monitor attendee registration process and update program manager, client and Suppliers as needed. * Troubleshoot registration issues and answer any questions program managers or clients may have while managing the day to day registration of the program. * Manage all aspects of the room block, including but not limited to attrition, additional rooms, and room list accuracy. Communicate rooming details directly to hotel and review associated hotel addendum with program manager. * Update revised room blocks accordingly in registration database. * Report final quality control of all event reports for assigned programs to ensure accuracy and completeness. * Manage air travel and serve as an escalation point between air team and client for approvals on any flights outside meeting parameters. * Ensure arrival/departure manifests are accurate and communicated to ground supplier(s), and/or program manager. * Communicate flight changes to suppliers and travel staff once final manifests have been submitted to team and suppliers. * Facilitate and manage preparation of name badges working with printer to ensure accuracy and delivery. * Correspond with hotel, DMC, and other vendors as needed. * Ensure distribution of host and attendee surveys, compile results. * Occasional onsite help with program operation. * Must be able to work via project plan. * Expected to treat colleagues, employees, and suppliers with whom you interact with respect and dignity. * Responsible for protecting confidential information of BCD M&I and Client. * Conduct oneself in a professional and approachable manner at all times. * Work independently in the absence of supervision. * Assumes and performs other duties and responsibilities not specifically outlined herein, as requested.Qualifications Required: * 1-3 years job-related experience required (i.e. event registration, administrative, etc.) * Bachelor degree preferred * Proficient in Microsoft Word and Excel * Ability to quickly adapt to and learn new technology interfaces * Knowledge and previous experience with meeting and incentive programs and participant registration is a plus Field of Interest Category: Groups Shift: Scheduled Work Hours: 40 Percent of Travel: 0% Relocation: No Language(s) Required:
(USA-IL-Chicago) Registration Manager
(USA-IL-Chicago) Registration Manager,(USA-IL-Chicago) Registration Manager,(USA-IL-Chicago) Registration Manager,(USA-IL-Chicago) Registration Manager,(USA-IL-Chicago) Registration Manager,(USA-IL-Chicago) Registration Manager,(USA-IL-Chicago) Registration Manager,(USA-IL-Chicago) Registration Manager,(USA-IL-Chicago) Registration Manager,(USA-IL-Chicago) Registration Manager from Jobs http://ift.tt/1c1vXPn
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Business Title: Registration Manager Requisition #: USAMI-7306 Position Type: Full Time - Regular . Work Countries: United States Work Cities: Chicago IL-US . Job Description: Are you looking for a new and exciting opportunity with a company that works hard, but knows how to have fun, too? You’ll find that we have a distinctly different company culture. BCD M&I is one of the leading global providers of meetings, group incentive travel and creative services for some of the world’s most prominent corporations. Our unique difference is that we bring together resources at a local level, centralize processes on a regional level and leverage our distinctive global presence to deliver the value and results our clients set out to achieve. We are an independently managed operating company of BCD Group and a sister organization of BCD Travel, the world's third-largest travel management company. We are proud of that. We are also one of the best places to work because of our fundamental commitment to our employees. To find out more about our company, visit us atwww.bcdmi.com. The Registration Manager is responsible for all aspects of attendee management, communication and attendee database reporting. This position is responsible for supporting the operations team in planning successful meeting, incentive and event programs by managing the registration process while maintaining a high level of customer service to the client and meeting attendees. Essential Job Functions: * Must be able to come to work promptly and regularly * Must be able to take direction and work well with others * Must be able to work under the stress of and meet deadlines * Must be able to concentrate and perform accurately while meeting applicable productivity measures * Must be able to change productively and to handle other tasks as assigned Job Specific Essential Duties and Responsibilities: * Work directly with client prior to website development to assess program reporting needs and client’s desired reporting schedule once registration opens. Consult with client to ensure that reporting plan achieves client objectives in the most efficient manner. Recap reporting plan to client and to program manager. * Build and maintain registration websites for each assigned event. Oversee all aspects of the website design, keeping close eye on details and client led changes to the site. Included in thisprocess are also invitation and confirmation design and management. * Understand Client Brand and how to ensure LOB’s are in compliance. * Work to incorporate CSR (Corporate Social Responsibility) initiatives of client into meetings/events when possible. * Ability to identify resources in a complex organization to effectively get results. * Develop and maintain relationships with all meeting contacts to ensure repeat and new business. * Setup initial registration call with client to discuss the registration process including costs, air process, registration software capabilities, print products, reporting and other registration steps. * Oversee and monitor attendee registration process and update program manager, client and Suppliers as needed. * Troubleshoot registration issues and answer any questions program managers or clients may have while managing the day to day registration of the program. * Manage all aspects of the room block, including but not limited to attrition, additional rooms, and room list accuracy. Communicate rooming details directly to hotel and review associated hotel addendum with program manager. * Update revised room blocks accordingly in registration database. * Report final quality control of all event reports for assigned programs to ensure accuracy and completeness. * Manage air travel and serve as an escalation point between air team and client for approvals on any flights outside meeting parameters. * Ensure arrival/departure manifests are accurate and communicated to ground supplier(s), and/or program manager. * Communicate flight changes to suppliers and travel staff once final manifests have been submitted to team and suppliers. * Facilitate and manage preparation of name badges working with printer to ensure accuracy and delivery. * Correspond with hotel, DMC, and other vendors as needed. * Ensure distribution of host and attendee surveys, compile results. * Occasional onsite help with program operation. * Must be able to work via project plan. * Expected to treat colleagues, employees, and suppliers with whom you interact with respect and dignity. * Responsible for protecting confidential information of BCD M&I and Client. * Conduct oneself in a professional and approachable manner at all times. * Work independently in the absence of supervision. * Assumes and performs other duties and responsibilities not specifically outlined herein, as requested.Qualifications Required: * 1-3 years job-related experience required (i.e. event registration, administrative, etc.) * Bachelor degree preferred * Proficient in Microsoft Word and Excel * Ability to quickly adapt to and learn new technology interfaces * Knowledge and previous experience with meeting and incentive programs and participant registration is a plus Field of Interest Category: Groups Shift: Scheduled Work Hours: 40 Percent of Travel: 0% Relocation: No Language(s) Required:
(USA-IL-Chicago) Registration Manager
(USA-IL-Chicago) Registration Manager,(USA-IL-Chicago) Registration Manager,(USA-IL-Chicago) Registration Manager,(USA-IL-Chicago) Registration Manager,(USA-IL-Chicago) Registration Manager,(USA-IL-Chicago) Registration Manager,(USA-IL-Chicago) Registration Manager,(USA-IL-Chicago) Registration Manager,(USA-IL-Chicago) Registration Manager,(USA-IL-Chicago) Registration Manager from Jobs http://ift.tt/1c1vXPn
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