We are currently looking for young talents, enthusiastic aspirants who have passion for hospitality.
Ensure all in house guests information are captured daily in CID system accurately.
Check the Dubai Police incoming e mails in the CID system periodically and update rest of the team for any necessary information.
Make sure all checked in guest have copies of valid Identity details.
Ensure correct information such as passport and other related details has been input in the system accurately.
Check all passport copies have been scanned and sent to Police within 1 hour of check in.
Update all check out information within 1 hour of opera system update.
Run a full audit on the CID on regular basis at least once a week.
Maintain proper filing system to keep all rooming lists, actual arrival and departure list related to the CID daily update process.
Establish contact with CID officers on the area and maintain a rapport with other CID operators in nearby competitors.
Assist front office team to complete the Tourism Dirham entry to TD online system and conducting regular audit to assure the data is matching PMS.
Assist to attend to all incoming and outgoing calls whenever on duty.
Ensure that telephone etiquettes are followed
Ensure all emergency calls are attended as top priority is given to these calls.
Assist at the front desk whenever required and guided by your senior supervisor / manager
Job Details
| Date Posted: | 2014-03-30 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Customer Service |
| Company Industry: | Hospitality/Tourism/Travel |
| Joining Date: | 2014-04-05 |
Preferred Candidate
| Career Level: | Entry Level |
| Gender: | Male |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | High school or equivalent |
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CID Agent - Somewhere Hotel Apartment job United Arab Emirates