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(USA-NJ-Bridgewater) Senior Business Procedures Consultant



Job Location Bridgewater, NJ or Aurora, IL Job Description **Job Summary:** Lead the effort to develop and implement new or revised processes, procedures, initiatives. Take projects from original concept through final implementation; provide a single point of contact for assigned projects. Define project scope and objectives. Develop detailed work plans, schedules, project estimates, resource plans and status reports. **Functional Responsibilities:** * Oversee large projects that span across multiple areas, functions, and/or lines of business to implement new and/or modified processes, procedures, and/or initiatives. * Conduct complex research and analysis to quantify business opportunities and issues and develops formal recommendations for presentation to management. * Oversee complex projects that include various phases and moderately sized project teams; develop detailed work plans, schedules, project estimates, resource plans, and status reports. * Run project meetings and be responsible for project tracking and analysis; provide updates to business leadership regarding project status and the application and implementation of new or revised procedures, processes, and/or initiatives. * Build current state and future state process maps as part of project responsibilities or process improvement. * Draft and validate Business requirements. * Design, implement, and monitor the progress of initiatives, milestones, and budgets to ensure timeliness and deliverables are met. * Manage critical relationships with consultants and vendors, internal end users, and business customers/leadership. * Provide information and/or training to end users to help resolve inquiries related to assigned processes, procedures, and/or initiatives. * Perform other duties as assigned or required Job Requirements **Required experience:** * 5+ years of related work experience. **Preferred Experience**: * Bachelor’s degree in related field or equivalent experience * Experience using MS Project, Excel, PowerPoint * Process mapping using Visio. * Experience facilitating meetings- working with multiple lines of business and levels of management. * Ability to identify project resources. * Excellent communication skills- both written and oral. Business Category Americas Region Job Category Consulting Salary Grade 30 Number of Openings 1 Equal Employment Opportunity MetLife is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. It is the policy of MetLife to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information or any other basis protected by law. How To Apply For immediate consideration, click on the Apply Now button below. You will be directed to complete an on-line profile which may take 15 – 20 minutes to complete. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.



(USA-NJ-Bridgewater) Senior Business Procedures Consultant



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