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description :jobs Guest Service Associate - IEX Recreational Playground LLC
Experience
· Minimum 2 years of experience in a customer-facing role, preferably in the Entertainment/Leisure
· A passion for sports and adrenaline-based activities is highly important.
Other requirements
· Highly fluent in English. Bilingual is a plus
· Available to work in shifts, on weekends & public holidays
What we offer:
· Excellent working environment
· Substantial career progression
· Market competitive salary package based on experience
· Standard benefits as per the UAE labor law.
Job Description:
· Position reports to Floor Supervisor
· Provide the best possible service to customers while performing all the required functions to safely operate all attractions
· Provide excellent customer service by assisting customers with issues and questions
· Daily inspection to check for any malfunctions before opening to the public
· Identify and escalate any repairs to the Floor Supervisor promptly
· Follow safety procedures all the time
· Educate customers about the policies and protocols that they need to follow during their stay at the facility
· Respond to emergency situations effectively and report any accidents to the Floor Supervisor in a timely manner
· Act as a Party Host for a special event including set-up, clean-up, entertaining customers, and meeting any additional needs as requested
· Perform any other duties as assigned by the Manager.
Job Details
| Posted Date: | 2024-01-04 |
| Job Location: | United Arab Emirates - Dubai |
| Job Role: | Hospitality and Tourism |
| Company Industry: | Amusement & Recreation Facility |
Preferred Candidate
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