jobs Collection Officer موظف تحصيل - Al-Garawi
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description :jobs Collection Officer موظف تحصيل - Al-Garawi
We are looking for a highly motivated and detail-oriented Collection Officer to join our team in Jubail, Saudi Arabia. As a Collection Officer, you will be responsible for managing and collecting outstanding payments from our clients. The ideal candidate should have excellent communication and negotiation skills, as well as a strong ability to build and maintain relationships with clients.
Responsibilities:
- Monitor and manage a portfolio of accounts to ensure timely collection of payments.
- Contact clients via phone, email, and in-person to negotiate and arrange payment plans.
- Resolve any billing discrepancies or disputes to ensure accurate invoicing and payment collection.
- Prepare and send reminder letters, statements, and invoices to clients.
- Maintain accurate and up-to-date records of all collections activities and client interactions.
- Report any delinquent accounts to the Collection Manager for further action.
- Work closely with the sales team to identify and address any potential issues that may affect payment collection.
- Provide excellent customer service and support to clients, answering any queries or concerns they may have regarding their accounts.
- Stay updated on industry trends and best practices in collections to continuously improve collection strategies.
- Adhere to all company policies and procedures, as well as legal requirements for collections.
Preferred Candidate:
- Prior experience in collections or a similar role in the financial industry.
- Excellent communication and negotiation skills.
- Strong ability to build and maintain relationships with clients.
- Attention to detail and strong organizational skills.
- Ability to work independently and meet deadlines.
- Proficiency in Microsoft Office Suite and experience with collections software.
- Knowledge of local laws and regulations related to collections.
- Ability to handle high-pressure situations and difficult clients professionally.
- Fluent in both written and spoken Arabic and English.
- Degree in Finance, Business Administration, or a related field is preferred.
Job Details
Posted Date: | 2024-05-05 |
Job Location: | Saudi Arabia - Jubail |
Job Role: | Finance and Investment |
Preferred Candidate
Gender: | Male |
Nationality: | Egypt |
Degree: | Diploma |
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