vacancies (USA-UT-SALT LAKE CITY) Collector 1 jobs USA

(USA-UT-SALT LAKE CITY) Collector 1



Wells Fargoapos;s Consumer Lending Group (CLG) is an industry leader in supporting homeowners and consumers. We put customers at the center of all that we do. We make every decision - and design every product and service - with our customers in mind. It starts with you. We must attract,develop,retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization. The CLG team includes Home Lending,Consumer Credit Card,Personal Loans and Lines,Direct Auto,Dealer Services,Commercial Auto,Retail Services and Education Financial Services including the professional services teams that partner with these businesses - Human Resources,Finance,Credit Risk,and Compliance amp;amp; Operational Risk. Our Consumer Credit Solutions (CCS) Collections and Servicing team works with past-due customers to offer solutions for bringing credit card,student loan,personal line and loan,direct auto,retail services and deposit accounts up-to-date. The group also provides customer service for student loan and retail services accounts and works with customers to resolve disputed charges on credit card accounts. Do you like helping people find solutions and solving their problems? Wells Fargo Consumer Credit Solutions is seeking candidates who have excellent problem solving and communication skills to work as Collection Representatives. Training provided! In our four week paid training program,you will: - Learn about State and Federal regulations governing collection practices - Become knowledgeable of how to interpret and document information from various sources within the companyapos;s computer systems company products,services,policies and procedures along with operating systems and how to apply this knowledge when communicating with delinquent customers The working environment is professional,fun,and energized with a casual dress code. Additionally,you will be working in a call center which requires a very structured work day. As part of this role your calls will be monitored for quality and accuracy. Duties include: - Uses auto-dial system to initiate customer contact and determine reason for delinquency - Evaluates customersapos; financial situations and negotiates terms of repayment to bring account current - May be responsible for skip tracing and- or collateral analysis - Refers more complex issues to higher level Collections staff Wells Fargo team members enjoy our inclusive work environment,professional development opportunities,the power to achieve personal financial success,and a unique corporate culture that strives to make life more rewarding both inside and outside of work. Entry level collector generally: - Is completing or has completed a collections training program or has equivalent experience - Is knowledgeable of company products and services,policies,procedures,collections systems and how to apply this knowledge when communicating with delinquent customers - Understands State and Federal regulations governing collection practices - Is knowledgeable of how to interpret and document information from various sources within the companyapos;s computer systems - Uses auto-dial system to initiate customer contact and determine reason for delinquency - Evaluates customersapos; financial situations and negotiates terms of repayment to bring account current - May be responsible for skip tracing and-or collateral analysis - Refers more complex issues to higher level Collections staff -Expected Start Date is 4-7Basic Qualifications: 6+ months experience in a direct customer contact,service,collections or sales environment.Minimum Qualifications: - High school diploma or equivalency - Consistent work history - Excellent problem solving skills - Advanced written and verbal communication skills - Experience working in a high volu



(USA-UT-SALT LAKE CITY) Collector 1



(USA-UT-SALT LAKE CITY) Collector 1,(USA-UT-SALT LAKE CITY) Collector 1,(USA-UT-SALT LAKE CITY) Collector 1,(USA-UT-SALT LAKE CITY) Collector 1,(USA-UT-SALT LAKE CITY) Collector 1,(USA-UT-SALT LAKE CITY) Collector 1,(USA-UT-SALT LAKE CITY) Collector 1,(USA-UT-SALT LAKE CITY) Collector 1,(USA-UT-SALT LAKE CITY) Collector 1,(USA-UT-SALT LAKE CITY) Collector 1 from Jobs http://ift.tt/1fdemRA

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