jobs Call Center Agent (Bilingual - English & Arabic)
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description :jobs Call Center Agent (Bilingual - English & Arabic)
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Job Details
| Posted Date: | 2021-11-20 |
| Job Location: | Doha, Qatar |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Recruitment & Employee Placement Agency; Call Centers & Customer Care Outsourcing; Insurance & TPA |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | Bachelor's degree |
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