jobs Customer Care Specialist - RTC1 Recruitment Services
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description :jobs Customer Care Specialist - RTC1 Recruitment Services
Position Title: Customer Care Specialist
Employment Type: Full Time
Salary: up to 10K AED all-inclusive, depending on experience and qualifications
Job Location: Dubai, UAE
About the Client:
A fast-growing quick service restaurant in the UAE
Job Description:
- Monitor and respond to customer complaints and inquiries received through online channels, such as email, social media, and chat, with professionalism
- Investigate customer issues and concerns, providing prompt and satisfactory resolutions to ensure customer satisfaction and retention
- Interact with customers in a courteous and helpful manner, demonstrating excellent communication skills, both written and verbal
- Generate reports from different portals, talk to customers and propose solutions, help the stores to reduce customer complaints, and increase customer satisfaction scores
- Gather and analyze customer feedback to identify recurring issues and recommend improvements to enhance the customer experience
Job Details
| Posted Date: | 2023-10-06 |
| Job Location: | United Arab Emirates - Dubai |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Recruitment & Employee Placement Agency |
Preferred Candidate
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