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jobs Operations Manager – Fleet Leasing and Rental Services



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Freelance jobs Operations Manager – Fleet Leasing and Rental Services


description :jobs Operations Manager – Fleet Leasing and Rental Services



Job Purpose:

Lead and oversee fleet operations to ensure the highest level of service delivery to customers while achieving operational efficiency and meeting profitability targets.


Key Responsibilities:

1. Operations Management (Leasing):

  • Direct leasing operations to ensure smooth provision of vehicles and services that meet or exceed customer expectations.
  • Oversee activities to ensure contract terms and conditions are adhered to in the delivery of services.
  • Ensure timely servicing of vehicles, minimizing downtime for replacements and original vehicles.
  • Maintain high customer satisfaction by resolving complaints promptly and effectively.
  • Develop and implement operational procedures and standards for consistent and efficient service delivery.
  • Plan and allocate manpower resources to optimize service delivery and control costs.

2. Fleet Management:

  • Monitor fleet utilization to achieve optimal efficiency while minimizing downtime.
  • Coordinate maintenance and repairs to ensure vehicles are operational within budget constraints.
  • Ensure regular servicing of vehicles to prevent breakdowns and maintain reliability.
  • Manage traffic violations and ensure penalties are appropriately charged and resolved.
  • Supervise vehicle registration renewals, inspections, and insurance processes for seamless operations.
  • Oversee the preparation of vehicles for customer use, maintaining cleanliness and operational readiness.

3. Budget and Cost Control:

  • Manage the division’s budget to optimize resource utilization and control costs.
  • Develop and monitor annual operational budgets to support profitability goals.
  • Approve and evaluate repair and maintenance activities, balancing costs and operational needs.
  • Ensure expenditures remain within approved budgets through effective procurement and resource planning.
  • Oversee de-fleeting processes to maximize return on investment.
  • Implement security measures to protect assets from damage or theft.

4. Strategic Planning and Operations Improvement:

  • Develop strategies to enhance operational efficiency and reduce costs while maintaining service standards.
  • Conduct regular reviews of processes and procedures to identify areas for improvement.
  • Leverage technology and data analysis to improve decision-making and operational performance.
  • Prepare and present periodic utilization and performance reports to guide strategic decisions.

5. People Management:

  • Build and lead a cohesive, high-performing team, fostering motivation and collaboration.
  • Create opportunities for employee development through training, coaching, and mentoring.
  • Conduct performance evaluations to support staff growth and address improvement areas.
  • Actively participate in recruitment to ensure team composition aligns with current and future needs.
  • Address employee concerns promptly and ensure workplace policies are applied fairly.

Job Details

Posted Date: 2024-11-24
Job Location: Qatar - Doha
Job Role: Management
Company Industry: Automotive Dealership & Distributor; Sales Outsourcing; Automotive Repair, Spare Parts, & Support Services

Preferred Candidate

Career Level: Management
Degree: Bachelor's degree


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